The hotel is ideally located between Tanah Rata and Brinchang and is just 3 minutes drive from Tanah Rata. Guests are welcomed into a lobby with a hotel safe and currency exchange facilities. There is a restaurant on the premises and conference facilities are available to business travellers. Guests arriving by car may park their vehicles in the hotels car park. All the rooms and suites have soothing and restful views of the rolling countryside and the scenic golf course. Each room has an en suite bathroom with a shower and a bath. Every guest room and suite is equipped with conveniences for the modern business and leisure traveller. The Ferns Restaurant offers a range of western and local delights with house specials such as Steamboat, which is a do-it-yourself cook-out.