The Four Seasons Shenzhen is located in Shenzhen new CBD -steps away from the conventions and exhibition centre in the midst of a prestigious retail area and near the civic centre home to the municipal government as well as preemient cultural institution such as the shenzhen museum the Shenzhen libray and the Shenzhen concert hall. Only one hour journey from downtown Hong Kong the Hong Kong Internationsl airport Macau and Guangzhou.Due to the evolving COVID-19 Coronavirus situation Four Seasons Hotel Shenzhen remains open for existing guests and existing reservations however some of the hotel*s restaurants bars and facilities may have limited services. We regret any inconvenience caused and recommend contacting the hotel directly for complete details. General cancellation policy While all other Four Seasons hotels remain open and operational across China and the APAC region we recognize that some travelers may want to change their plans due to concerns around the Coronavirus. At this point in time Four Seasons will waive cancellation fees until Apr 15 for - Guests travelling to any Four Seasons hotel and resort in the Asia Pacific region and Europe excluding the UK and - Guests travelling from Europe excluding the UK Iran South Korea and Greater China - this includes Mainland China Hong Kong Macau and Taiwan - to any Four Seasons hotel or resort globally. NON-GOVERNMENT MANDATED CHARGES Service Charge A Service Charge of 10pct of room rate plus applicable taxes will be applied to all reservations. This charge is in addition to the room rate per night. This charge is intended to cover a portion of costs associated with our employees. Steps away from the Convention and Exhibition centre in the midst of a prestigious retail area. Convenience Location to everywhere. 266 guestrooms including 33 suites accented by contemporary Chinese Flourishes and flooded with natural light from the floor to ceiling windows.